Frequently Asked Questions

Initially, live mosses were cultivated in our greenhouse, also known as the “Moss Lab”. We selected them at the peak of their health to go through our proprietary state-of-the-art preservation technology to capture their beauty. Water content of moss was removed in low pressure and subzero temperature to freeze all their proteins and biological components. Then, each and every moss cell was filled in with chlorophyll dye, plant fluid, nutrients, food and cosmetic grade preservatives.

After the preservation, ZERO Moss are biologically inactive as all their cellular activities come to a halt. We treat them in a state of suspended animation. They will not grow forever and they won’t decompose either.

During the post-processing step of our ZERO Moss preservation, only safe, environmentally friendly and bio-degradable components were retained. Feel free to touch them with clean hands but you’re NOT supposed to eat it or feed it to your pets because mosses are generally not edible.

Depending on the way they were kept, their lifespan varies. If kept closed or away from potential pollutants such as dusts and water, they look vibrant and fresh for years or fade out slightly after a while. If kept exposed to air and absorb large amount of pollutants, they may lose their sponginess and fluffiness.

Virtually any in-door environment is suitable for ZERO Moss. Avoid overly high relative humidity or extremely low humidity (below 10%). Try avoiding direct exposure to air conditioner as the dry air will swiftly remove the water retention capacity of ZERO Moss, causing them to feel brittle to touch. Just like how scientists store plants specimen in curated Herbarium for decades, ZERO Moss performs best in similar environment. Lower ambient temperature and low humidity usually prevent any invasive micro-organisms growth.

While they are resilient as compared to their living counterpart especially when it comes to heat, try avoiding exposure to extreme temperature and they will do just fine for years.

The glass terrarium vessel is designed to protect the ZERO Moss within from direct exposure to large contaminants or water droplets. If you forgot to close the glass tightly after viewing, it will not harm the ZERO Moss in any ways.

In closed vessel, ZERO Moss are more protected from external environment. Open system designs such as “the Mosser” series provide a more direct and cohesive experience between users and their living space but they trap air pollutants at the same time. To enhance the longevity of open system designs, kindly display them in your display cabinet.

By default, the surface of ZERO Moss is neutral in electrostatic charges. Therefore, they do not attract dusts and dusts usually get trapped in between the crevices of moss microstructures or “dissolved” and absorbed into the leaf cells.

In extremely rare occasion, a thin layer of condensation occurs especially in humid environments. You can air it out or wipe them. During the preservation process, some water contents were retained that contributes to the freshness of ZERO Moss. Condensation on the glass wall occurs when there is sudden change in environment such as temperature fluctuation or atmospheric temperature.

ZERO Moss changes its colour due to environmental factors such as heat, humidity, pollution. No worries as they usually reach a certain threshold and stay at that colour range for ages.